Qafila · Ustool · Qaid — HundteC. Last reviewed 28 October 2026.
These three apps are one product. Qafila publishes the transport companies licensed to carry pilgrims in Saudi Arabia. Ustool is the back office those companies run. Qaid is what their drivers carry. This page covers all three, and says where each one differs.
| Your name, email and telephone | So a company can answer you and a driver can be told who is boarding. Given by you when you create an account or send a request. |
|---|---|
| What you asked for | The journey — cities, points, dates, how many of you — and anything you wrote in the remark. It is what a quotation is written against. |
| Bookings, quotations, orders, invoices, payments | The record of what was agreed and what was paid. Card details never reach us: payment happens on the provider's own page, in the carrier's own account. |
| One approximate location, in Qafila | Only if you tap "use my current location", and only to find the nearest city. It is not stored. |
| Vehicle position, in Qaid | While a driver has the app open and a trip is running, so the office can say where the coach has got to. Not in the background, and not off duty. |
| Notifications, if you allow them | A device token, so a quotation or a confirmation can reach you. |
| Language, units and country | So the app speaks to you in your own language. |
No card numbers. No advertising identifiers. No analytics profile, no third-party tracker, no data broker. Nothing is sold, and nothing is shared for advertising — there is no advertising.
Nothing you type, say or store in these apps is sent to an AI service, our own or anybody else's. The Ask box that fills a journey in for you is a parser we wrote: your sentence is read on our own server against our own list of cities and dates, and the answer is built from your own rows. No model is called, and no data leaves our servers for one.
| The transport company you chose | Your name, contact and your journey — because they are the ones carrying you, and the contract of carriage is with them. |
|---|---|
| Their driver | The manifest for the trip he is driving: who is aboard and the code on each ticket. |
| The payment provider | Only what a payment needs, and only on their own page. We never see the card. |
| Nobody else | Qafila never sends one request to several companies, and never passes you to anyone you did not choose. |
In the app, under Account:
| Export | Everything held about you, as a file, at any time. |
|---|---|
| Delete | Your name, email, telephone, addresses, contact names, rating comments and questions are erased, and the sign-in itself is destroyed so the account cannot be entered again. |
| What survives a deletion | Orders, invoices, payments and bookings, with your name removed from them. A tax record and a carriage record have to exist for as long as the law requires, and they are kept anonymised. |
| When it waits | If a journey is still running or a seat is still live, deletion waits for it to end — a driver holding a manifest needs a name on it. The right is not refused; it is queued, and the app says so. |
On servers operated for HundteC. It is kept while your account exists, and after deletion only in the anonymised form described above.
These apps are not directed at children. An account is for the adult making the arrangements. A company registers itself in Ustool; a driver's Qaid account is created for them by the company they drive for.
Write to info@hundtec.com. If you want your data exported or erased and cannot reach the app, say so in the message and name the address you signed up with.